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ChatExplorer Support

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App issues
Import problems
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Purchase/support questions

Which chat sources does Chat Explorer support?

Chat Explorer supports WhatsApp and Telegram exports, plus supported local iMessage and WhatsApp chats on Mac. It is independent from each service and does not require their accounts for file-based imports.

Does Chat Explorer upload my chats?

Does my chat leave my device?

What file types are supported?

Does it work with group chats?

Can I use Chat Explorer on Mac?

Is Chat Explorer available on the App Store?

What does Pro unlock?

Is Pro a subscription?

Can I delete imported chats?

Are live chat connections automatic?

What changes in PDF exports with Pro?

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Frequently asked questions